Confidentiality: We understand that confidentiality is essential to encourage people to come forward. We guarantee absolute confidentiality throughout the process and protect the identity of the whistleblower to the extent permitted by law. The possibility of alerting anonymously is included.

Impartial investigation process: Once a complaint is filed, our team of experts will thoroughly investigate the matter objectively and diligently in accordance with internal regulations and applicable laws. Throughout the entire process, the rights of those involved will be respected, particularly the presumption of innocence.

Protection against retaliation: We do not tolerate any form of retaliation against good faith whistleblowers. We are committed to safeguarding the rights and integrity of those who dare to report any irregularity. We will take appropriate disciplinary action against any individual who retaliates against a whistleblower.

Resolution and follow-up: Upon completion of the investigation, we will take the necessary actions to address the identified problem and, where possible, take corrective action to prevent future violations. In addition, we undertake to keep the complainant informed about the progress and resolution of his or her complaint, whenever possible and permitted by law.